Terms of service
Welcome to Ruckaway! By using our website, placing an order, or signing up for our communications, you're agreeing to these terms in full.
Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction (in Australia or your local region) to use our services.
Products & Orders
We aim to accurately represent our products, but colors and details may vary. Prices and availability are subject to change. We reserve the right to limit quantities, cancel orders, or refuse service at our discretion.
Communications & SMS Service
By providing your mobile number, you may receive SMS messages from us including order updates, back-in-stock notifications, and promotional offers. Message frequency varies and is typically minimal. Standard message and data rates may apply - check with your carrier.
You can opt out anytime by clicking the unsubscribe link in any SMS message. We don't charge for SMS, but your carrier might. Participation is voluntary and not required for purchases.
We may change our SMS number and will notify you if we do. Carriers aren't responsible for delayed messages. If you change your number, you'll need to sign up again with the new number.
Returns & Refunds
We offer refunds according to our Refund Policy. For concerns about your order, contact hello@ruckaway.com.
Intellectual Property
All content on this site including text, graphics, logos, and images is the property of Ruckaway and protected by copyright laws.
User Conduct
No illegal or harmful use of our site or products is allowed. We may suspend your access if misuse is detected.
Liability
We provide our services and products "as is" except where otherwise stated. All products are covered by a 1-year warranty against manufacturing defects. We are not liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products, services, or communications.
Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their content or practices.
Indemnification
You agree to indemnify and hold Ruckaway harmless from any claims resulting from your use of our site or violation of these terms.
Governing Law
These terms are governed by the laws of Australia.
Changes to Terms
These terms may change. Continued use means you accept the latest version.
Contact
Questions? Email us at hello@ruckaway.com.
Ruckaway
ABN: 87 679 774 513